Warranty Policy and Limitations
Fantom Drives thanks you for your business and will always try to give you the best of service.
Warranty is provided by Fantom Drives for Fantom Drives Product which was purchased from an authorized distributor or authorized reseller. No warranty service is provided unless the product is returned with an Authorized RMA number. If sent without a RMA, your package will be denied by our warehouse.
Warranty is provided to the original purchaser only and is non-transferrable. If the product was bought refurbished or used, the warranty will be void.
Warranty period commences on the purchase date appearing on your receipt from an authorized reseller. Proof of purchase is required to be eligible for warranty and establish the purchase date.
How to request an RMA for a Warranty Claim
- Please fill out the form. For Question field, please include a brief description of your problem.
- On Details field, include your Model Number, Serial Number located on the unit.
- Support Type should be marked as Warranty Claim
Our RMA department will contact you on how to proceed.